A veteran from the Banking industry.  Tony has 40+ years of working experience in Singapore and Hong Kong covering Branch Banking, Private Banking, Banking Operations, AML Risk Management, Customer Experience, etc.

Prior to the appointment, Tony was the Head of Operations in CIMB Singapore.  He managed a team of 250 staff in Singapore as well as Malaysia.    His Operations team support various key functions (Remittance and Payment, Clearing, A/C Opening, Data Maintenance, Private Banking Operations, Credit Administration, Trade Finance, Customer Due Diligence, etc) within the Bank to ensure smooth daily operations.  Being one of the key department heads in CIMB Singapore, Tony also participated in many strategic decisions which contributed to the success of the bank in recent years. 

Over his long career in Banking industry, Tony participated/supervised many major projects and system implementations.  These included Core Banking System Implementation, Setup of Private Bank Business, Transaction Monitoring System implementation, Merger of Tak Lee Bank Branch Network into OCBC, Acquisition of ING by OCBC, Singapore G3 Payment System implementation, Singapore Deposit Insurance Reporting automation, Outsourcing functions to Malaysia, Robotic Process Automation.

During his 20 years career with OCBC, Tony represented OCBC in handling most of the customer complaints filed with FIDReC (Financial Dispute Resolution Centre) and has an impressive track record in resolving customer issues. 

Tony has a keen interest in enriching knowledge among junior and mid management staff. He was an active quality trainer in OCBC and also introduced the Zero Defect Training in CIMB. Tony holds a Degree in Economics from City of London Polytechnic. He was the recipient of S H Ho Scholarship in Hong Kong and awarded with 2 years fully funded study in UK (City of London Polytechnic).